FAQ

What can I create a custom card for?

Anything.

We create custom cards for:

  • Sports players
  • Kids and families
  • Birthdays and special occasions
  • Dance, gym, and hobbies
  • Pets, characters, or fun ideas

If you’ve got an idea, we can turn it into a card.


What photos should I upload?

Photos don’t need to be professional.

For best results:

  • Good lighting (natural light works best)
  • Clear image (not blurry)
  • Full body or waist-up shots
  • Wearing relevant outfit (sports uniform, costume, etc.)

We handle all editing and background removal.


How many photos can I upload?

You can upload up to 7 photos.

We’ll choose the best images to create your cards.


Do I need professional photos?

No.

Phone photos work perfectly and are what most customers use.


Can I choose the card design?

Yes.

You can select from our available styles, or request something custom depending on what you're after.


Can I request a fully custom card?

Yes.

We specialise in custom designs. If you have something specific in mind, just let us know and we’ll work with you to bring it to life.


What products do you offer?

We offer:

  • Player packs (multiple cards)
  • Single cards
  • Special edition style cards
  • Fully custom one-off designs

What comes in a player pack?

Player packs include:

  • Multiple cards of the same person
  • A mix of standard and special designs
  • Sealed packaging for that real “pack opening” experience

Do you offer single cards?

Yes.

Single cards are a great option for gifts or lower-cost orders while still maintaining a premium look.


What is on the back of the cards?

For club cards, the back will feature your club logo as standard.

For custom cards, the back will include the Custom Card Co logo.

Customised backs are also available for an additional fee, allowing you to add things like stats, fun facts, or personalised details.


How long does it take?

As a small business, please allow 2–4 weeks from submission of all details and photos.


How do I order?

It’s simple:

  1. Complete the order form
  2. Upload your photos
  3. Submit your details

We handle the rest.


Can clubs or groups order?

Yes.

We work with:

  • Sporting clubs
  • Schools
  • Dance studios
  • Teams and organisations

We offer custom setups and pricing for group orders.


Can this be used as a fundraiser?

Yes.

Clubs and organisations can use bulk pricing to create a fundraising opportunity.


How are orders delivered?

For club or group orders:

  • Delivered directly to the club for distribution

For individual orders:

  • Delivered directly to your nominated address

What if I’m unsure about my photos?

No stress.

We provide a simple guide and will work with what you submit to get the best result possible.


Can I reorder or order more later?

Yes.

You can always come back and order additional cards or new designs.


Do you help with the design?

Yes.

We handle the full design process to ensure your cards look clean, professional, and high quality.



Is postage included in the price?

Postage is not included in the product price.

Shipping costs are calculated at checkout based on your order size and delivery location.